MS Mathematics, India and MS Computer and Information Sciences, University of Florida, USA
Yasmeen is a strategist and implementer. Her strength lies in engaging with people to understand complex challenges and finding innovative solutions through collaboration; whether they are global corporate clients like Goldman Sachs or Amazon or marginalized communities in India. She considers herself a global citizen and loves to travel around the world to experience life, culture and biodiversity.
She is passionate about her journey towards empowering people through self sustaining business models and offers consultancy to corporations to facilitate them towards social innovation, creating shared value for both society and their businesses.
With a range of experience from being a Social Innovator and Founder of Foundation for Equal Citizenship to Digital Products and Services Consultant, having worked in the Silicon Valley in senior product management roles for 15 years, she combines a unique blend of technical expertise and grassroots social work to facilitate corporations, institutions and individuals to move from social entrepreneurship to social innovation.
Digital Customer Engagement
She also offers her expertise in digital customer engagement having defined strategies and roadmaps as well as implemented multi-million dollar eServices and Customer Innovation projects for Intel, Visa, NetApp, Data Domain and EMC encompassing customer insights, new technologies and data analytics collaborating with cross functional teams in pre-sales, user experience, customer services, marketing, product engineering and IT for a unified, omni-channel, predictive and multi-lingual digital customer experience.
"I worked with Yasmeen when she was consultant program manager for EMC's Proactive and Predictive Services team. She worked closely with me and a broader pilot team focused on identifying the unique proactive / predictive services demanded by EMC's Cloud Service Provider Customers. We were able to successfully collaborate to roll-out some innovative features as part of pilot services offering- helping to improve Total Customer Experience in some of EMC's most demanding national and global accounts." - Justin Pare, Director of Sales Strategy- Dell / EMC Global Alliances, Service Providers, and Industries
"I highly recommend Yasmeen to compliment any product or user experience team. I worked with her on an important support site redesign and found her to be deeply knowledgeable, organized, professional and pleasant to work with. She was able to track a number of complex, moving parts of the large-scale project, build key relationships with other groups throughout the organization, and brought a wealth of knowledge about user experience design and product management with her. I know that she thrives when given the opportunity to strategize about product direction, advocate for customers and work with a variety of roles on a project team. She was a true asset to our project." - Sarah Rice, Senior Information Architect at Google
"I've had the pleasure of working with Yasmeen at EMC on a tight timeline driven project. Yasmeen is an extremely hard-working and knowledgeable individual, one of those people who you can count on to be able to answer and execute on the questions no one seems to be able to answer. Yasmeen's knowledge and management of tools has been an incredible asset." - Ashima Goel, Director, Experience Design at ClearStory Data